Terms and Conditions



Refunds and Returns




*All finished custom shoes are sprayed with Reshoevn8r Water+Stain Repellent.

Turnaround Time As of August 2019, the average turnaround time is roughly 2-6 weeks.

Turnaround time comes down to the complexity of the order, number of shoes in the order, and when the order was placed.

All orders are handled in the order that they were received, so just because you are in a rush, does not mean you get priority over other clients. Before we accept an order we ask every client whether there is a deadline or not, if you say there is no deadline, we treat your order as such. For a fee we will rush your order and give it priority over other clients.
We are not bound to the average turnaround timeframe, it is called an average for a reason.

Lack of planning on your part does not constitute an emergency on our part, so plan ahead when ordering custom sneakers for a special occasion and do not blame us for missed birthdays and special occasions when the lack of planning, providing a deadline, or paying a rush fee is your responsibility.